UX Designer with over 5+ years of experience designing user-centered digital products. With a solid foundation in visual design, I bring a keen eye for aesthetics and an understanding of how to craft visually appealing products. My goal is to create designs that not only look great but also resonate with users on a deeper level.
I am Surbhi Jalan.
APM - Redesign Alerts and Cases
Usability and workflow concerns: It has more clicks, inefficient to find alerts & cases to focus on, need more bulk actions to filter huge data at the same time.
Key Improvement Areas: Space and data density, bulk actions, table actions and filtering etc. Improve customer satisfaction, workflow efficiency and consistency.
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APM - Alerts and Cases PDF Export Redesign
Concerns: It does not look professional and cannot be customised.
Key Improvement Areas: Space and data density, look and feel, better data identification, displaying relevant information, flexibility to choose export sections.
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Redesign DataNow App
The project focuses on improving the user interface for Emergency Request Engineers at GE Gas Power, who are responsible for reviewing Emergency Requests (ER) for a specific "Asset" and recommending a solution to the customer. The ER review process involves analyzing a lot of information, such as previous work done, engineering drawings, and configuration, which can be complex and time consuming. Our goal is to design an interface that makes it easier for ER Engineers to review this information, enabling them to make educated suggestions for a fix to customers quickly. The ultimate objective is to improve the efficiency and accuracy of the ER review process while ensuring customer satisfaction.
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redBus Email Design
Problem Statement: No current length and breadth of e-mailer communication we planned to design the emailer and type of emailer and would like to have in future. We look at content type and collect the data from marketing and product team, content that is current playing now and can templatize them.
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Design with ❤️ by Surbhi
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